Who is this workflow for? This n8n workflow automates the synchronization of your Clockify projects based on status changes in Syncro. By leveraging webhooks, it ensures that projects are archived or unarchived in Clockify in real-time, reflecting the current status of your Syncro tickets..

What does this workflow do?

  • Webhook Trigger: The workflow begins with a Webhook node that listens for status change notifications from Syncro. Ensure Syncro is configured with a webhook via ‘Notification Set for Ticket – Status was changed’.
  • Status Evaluation: An IF node evaluates the status of the incoming ticket. It filters out any projects that do not have the status ‘Resolved’.
  • Project Retrieval: Based on the IF node’s outcome, Clockify nodes retrieve all projects that are either resolved or unresolved.
  • Archiving Actions:
  • If a project is resolved, an HTTP Request node archives the project in Clockify.
  • If a project is unresolved, another HTTP Request node unarchives the project in Clockify.
  • Handling Merged Tickets: The workflow does not process merged tickets directly. Users should first change a ticket to ‘Resolved’ before merging to ensure proper status synchronization.

🤖 Why Use This Automation Workflow?

  • Streamline Operations: Automatically manage project statuses without manual intervention.
  • Maintain Accuracy: Ensure your time-tracking data in Clockify is always up-to-date with your Syncro ticket statuses.
  • Save Time: Reduce the administrative burden of updating project statuses across platforms.

👨‍💻 Who is This Workflow For?

This workflow is designed for Managed Service Providers (MSPs) and teams that use both Syncro for ticket management and Clockify for time tracking. It is ideal for organizations seeking to enhance their workflow automation and maintain seamless integration between their service desk and time management tools.

🎯 Use Cases

  1. Automated Project Archiving: Automatically archive Clockify projects when Syncro tickets are marked as resolved, keeping your project list organized.
  2. Reactivating Projects: Unarchive Clockify projects when a Syncro ticket’s status changes from resolved to active, ensuring continued tracking of ongoing work.
  3. Status Consistency: Maintain consistent project statuses across Syncro and Clockify, reducing discrepancies and improving reporting accuracy.

TL;DR

This n8n workflow seamlessly integrates Syncro and Clockify, automating the archiving and unarchiving of projects based on ticket status changes. By implementing this workflow, MSPs can enhance their operational efficiency, maintain accurate time-tracking records, and ensure consistent project management across their tools.

For more details and to access the workflow, visit the MSP collection on GitHub.

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