Who is this workflow for? Easily reset all user roles in your Zammad instance to predefined defaults using this n8n workflow. Maintain consistent role assignments effortlessly across your entire user base..

What does this workflow do?

  • Import the Workflow:
  • Upload the provided .json file into your n8n instance to set up the workflow.
  • Configure Variables:
  • zammad_base_url: Enter the URL of your Zammad instance.
  • zammad_api_key: Provide your Zammad API key for authentication.
  • default_roles: Specify the list of default role IDs to be applied to all users.
  • exclude_zammad_users_by_id: List the user IDs that should be excluded from the role update process.
  • Retrieve Active Users:
  • The workflow fetches all active users from your Zammad instance.
  • Filter Excluded Users:
  • Users specified in the exclude_zammad_users_by_id list are excluded from the update process.
  • Update User Roles:
  • For each remaining user, their roles are updated to match the predefined default_roles.
  • Execute the Workflow:
  • Run the workflow to automatically apply the role updates across your Zammad instance.

🤖 Why Use This Automation Workflow?

  • Consistency: Ensures all users adhere to standardized role definitions, reducing discrepancies.
  • Efficiency: Automates the role update process, saving time compared to manual adjustments.
  • Control: Allows exclusion of specific users from updates, providing flexibility in role management.

👨‍💻 Who is This Workflow For?

This workflow is ideal for system administrators and IT professionals managing user roles within Zammad. It is particularly useful for organizations seeking to maintain uniform role assignments and streamline their user management processes.

🎯 Use Cases

  1. Onboarding and Offboarding: Automatically assign default roles to new users or reset roles when employees leave the organization.
  2. Role Audits: Regularly ensure that all users have the correct roles, facilitating compliance and security.
  3. Bulk Role Adjustments: Quickly update roles for large numbers of users following organizational changes or policy updates.

TL;DR

This n8n workflow streamlines the process of resetting all user roles in Zammad to predefined defaults, ensuring consistent and efficient role management. By automating bulk role assignments and providing options to exclude specific users, it simplifies administrative tasks and enhances control over user permissions.

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