Who is this workflow for? Automate the seamless transfer of customer feedback from Gravity Forms to KlickTipp using this n8n workflow. Enhance your data management by ensuring accurate formatting and efficient subscriber handling without manual intervention..

What does this workflow do?

1. Trigger via Gravity Forms Submission

The workflow initiates when a new feedback form submission is received through a Gravity Forms webhook.

2. Data Processing and Transformation

  • Validation: Ensures all essential data fields are present and correctly formatted.
  • Formatting:
  • Converts phone numbers to a numeric-only format with international prefixes.
  • Transforms dates, such as birthdays, into UNIX timestamps.
  • Scales numeric responses, for example, converting webinar ratings.
  • Parses webinar selections into structured timestamps for scheduling.

3. Prepare KlickTipp Subscriber Management

  • Field Mapping: Aligns form submission data with KlickTipp fields, including personal details and feedback.
  • Custom Fields Setup: Ensures that KlickTipp fields like URLs, dates, decimal numbers, and text fields are correctly created and ready to receive data.
  • Subscriber Addition/Update: Adds new contacts or updates existing ones in the KlickTipp subscriber list, incorporating custom field data.

4. Tag Management in KlickTipp

  • Fetch Existing Tags: Retrieves all current tags from KlickTipp and creates an array.
  • Define Dynamic Tags: Identifies tags based on form submission data.
  • Merge Tags: Combines existing and new tags, creating any that do not already exist.
  • Tagging Contacts: Applies the appropriate tags to contacts for effective segmentation and targeted communication.

5. Error Handling

Ensures that any invalid or incomplete data is managed gracefully, preventing interruptions in the workflow and maintaining data integrity.

6. Setup Instructions

  • Install and Configure Nodes: Set up Webhook, Set, and KlickTipp nodes within your n8n instance. Authenticate your Gravity Forms and KlickTipp accounts.
  • Prepare Custom Fields in KlickTipp: Create necessary fields in KlickTipp to match your form data, such as URLs, dates, ratings, feedback, and contact information. Allow time for synchronization and reconnect credentials if needed.
  • Field Mapping and Adjustments: Customize field assignments in the workflow to ensure alignment with your specific form and subscriber list setup.

7. Testing and Deployment

Validate the workflow by submitting a test form in Gravity Forms and verifying that the data updates correctly in KlickTipp.

🤖 Why Use This Automation Workflow?

  • Automated Data Transfer: Eliminate manual data entry by automatically sending form submissions to KlickTipp.
  • Data Accuracy: Ensure all information is correctly formatted and validated before integration, reducing errors.
  • Efficient Subscriber Management: Automatically add or update contacts in KlickTipp, complete with custom field mappings and tagging for targeted marketing.

👨‍💻 Who is This Workflow For?

This workflow is ideal for businesses and organizations that utilize Gravity Forms for collecting customer feedback and rely on KlickTipp for email marketing and subscriber management. It is particularly suited for users operating in self-hosted environments who seek to streamline their data integration processes.

🎯 Use Cases

  1. Customer Feedback Collection: Automatically capture and process feedback from customers, ensuring it is correctly formatted and integrated into your marketing system.
  2. Lead Generation: Convert form submissions into actionable leads within KlickTipp, enabling immediate follow-up and nurturing.
  3. Event Management: Manage webinar registrations and feedback by transforming and organizing data for effective scheduling and participant engagement.

TL;DR

This n8n workflow automates the integration between Gravity Forms and KlickTipp, ensuring efficient data management and accurate subscriber handling. By transforming and validating form submissions, it enhances your ability to manage customer feedback and streamline your marketing efforts without manual intervention.

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