Who is this workflow for? Streamline your training feedback process by automating collection, evaluation, and response using Usertask and Airtable. This n8n workflow template ensures timely follow-ups, enhances feedback management, and elevates the quality of your training programs..

What does this workflow do?

  • Airtable Trigger: The workflow initiates when new or updated feedback entries are added to Airtable.
  • Feedback Evaluation: Utilizes a Switch Node to assess the feedback rating and determine the subsequent action.
  • Task Creation in Usertask:
  • Poor Feedback: Generates tasks for immediate attention and resolution.
  • Fair to Good Feedback: Creates follow-up tasks to ensure ongoing improvements.
  • Very Good to Excellent Feedback: Documents positive feedback and triggers recognition posts on LinkedIn.
  • Webhook Integration: Retrieves results from Usertask to update the workflow accordingly.
  • Notifications:
  • Email: Sends notifications to relevant parties for urgent actions or recognitions.
  • LinkedIn: Posts acknowledgments for positive feedback to enhance visibility and morale.
  • Set Up Airtable: Create a table in Airtable to capture training feedback.
  • Configure n8n: Set up the Airtable trigger in n8n to capture new or updated feedback entries.
  • Set Up Usertask: Configure the Usertask nodes in n8n to create and manage tasks based on feedback ratings.
  • Configure Email and LinkedIn Nodes: Set up the email and LinkedIn nodes to send notifications and post updates.
  • Test the Workflow: Run tests to ensure the workflow captures feedback, creates tasks, and sends notifications correctly.

Watch the Tutorial Video

This template was created in n8n v1.38.2.

Integrations Supported: HTTP Request, AI Models (OpenAI, Anthropic, Gemini, OpenRouter), SerpAPI, Merge, Markdown, WhatsApp, Telegram, Google Drive, Binary Input Loader

🤖 Why Use This Automation Workflow?

  • Efficiency: Automates repetitive tasks, reducing manual effort in managing feedback.
  • Timeliness: Ensures prompt responses to feedback, enhancing stakeholder satisfaction.
  • Integration: Seamlessly connects Airtable with Usertask and notification platforms.
  • Scalability: Adapts to varying volumes of feedback without additional overhead.

👨‍💻 Who is This Workflow For?

This workflow template is designed for teams involved in training management and feedback analysis. It is particularly useful for:

  • HR Departments: Automating the collection and response to training feedback.
  • Training Managers: Streamlining the process of handling feedback and ensuring timely follow-up.
  • Corporate Trainers: Receiving direct feedback and taking actions to improve training sessions.

Workflow Illustration

This workflow offers a comprehensive solution for automating feedback management, ensuring timely responses, and improving the quality of training programs.

🎯 Use Cases

  1. Automated Task Assignment: Assign follow-up tasks to relevant team members based on the feedback rating.
  2. Stakeholder Notifications: Automatically notify responsible parties via email or LinkedIn based on feedback severity.
  3. Recognition Posts: Share positive feedback on LinkedIn to acknowledge and celebrate success.

TL;DR

This workflow automates the entire training feedback process, from collection in Airtable to task management in Usertask and multi-channel notifications. By implementing this template, teams can ensure efficient feedback handling, timely responses, and continuous improvement of training programs.

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