Who is this workflow for? This workflow automates the monitoring of competitor reviews on G2. It detects when new reviews are published, sends instant notifications to your Slack channels, and logs the review details in Google Sheets for easy tracking and analysis..

What does this workflow do?

  • Fetch Reviews with ScrapingBee:
  • The workflow initiates by using ScrapingBee to scrape the specified G2 competitor review URLs.
  • Process Data in n8n:
  • n8n processes the scraped data to identify new reviews that have been recently published.
  • Send Slack Notifications:
  • Upon detecting a new review, n8n triggers a Slack notification to alert your team immediately.
  • Record Reviews in Google Sheets:
  • The workflow logs the details of the new review, including the reviewer’s name, rating, and comments, into a designated Google Sheets spreadsheet for centralized record-keeping.
  • Error Handling and Monitoring:
  • The workflow includes error handling to manage any issues during data scraping or notification sending, ensuring reliable operation.

To set up this workflow, you’ll need:

  • Slack Account: For receiving notifications.
  • Google Sheets Access: To store and manage review data.
  • ScrapingBee Subscription: To handle the scraping of G2 review URLs.

For a detailed installation guide, visit Full guide here.

  • Google Sheets: Stores the competitor review data.
  • ScrapingBee: Scrapes the G2 competitor review URLs.
  • Slack: Sends real-time notifications of new reviews.
  • HTTP Request: Facilitates communication between services.
  • Merge: Combines data as needed.
  • Microsoft Excel, Gmail, S3: Additional integrations for extended functionality.

By implementing this workflow, you streamline the process of monitoring competitor reviews, ensuring that your team stays informed and responsive to market changes.

🤖 Why Use This Automation Workflow?

  • Real-Time Notifications: Instantly receive updates in Slack whenever a new competitor review is posted on G2.
  • Centralized Data Management: Automatically record all competitor reviews in Google Sheets, simplifying data analysis and reporting.
  • Efficiency and Automation: Eliminate manual monitoring and data entry, saving time and reducing the risk of missing important reviews.

👨‍💻 Who is This Workflow For?

  • Marketing Teams: Track competitor sentiment and strategize marketing efforts based on real-time feedback.
  • Product Managers: Gain insights into competitor product strengths and weaknesses from customer reviews.
  • Customer Support Teams: Monitor competitor feedback to improve your own customer service strategies.
  • Business Analysts: Analyze competitor review trends to inform business decisions and identify opportunities.

🎯 Use Cases

  1. Competitive Analysis: Continuously monitor competitor reviews to understand market positioning and identify areas for improvement.
  2. Customer Sentiment Tracking: Analyze the sentiments expressed in competitor reviews to gauge customer satisfaction and expectations.
  3. Automated Reporting: Generate regular reports on competitor reviews without manual data collection, enabling data-driven decision-making.

TL;DR

This automated workflow efficiently monitors competitor reviews on G2, providing real-time Slack notifications and maintaining an organized record of reviews in Google Sheets. By leveraging tools like ScrapingBee and n8n, you can stay informed about competitor feedback and make data-driven decisions to enhance your business strategies.

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