Who is this workflow for? Automate your business email responses with an AI-driven workflow that efficiently summarizes inquiries and generates professional replies. This n8n workflow leverages advanced AI models and vector databases to handle company information requests seamlessly, enhancing productivity and ensuring accurate communication..

What does this workflow do?

  • Email Trigger:
  • Monitors the designated email inbox using the Email Trigger (IMAP) node.
  • Initiates the workflow upon receiving a new email.
  • Email Preprocessing:
  • Converts the email’s HTML content to plain text using the Markdown node for easier AI processing.
  • Email Summarization:
  • Utilizes the Email Summarization Chain node with the DeepSeek R1 AI model.
  • Generates a concise 100-word summary of the email in Italian.
  • Email Classification:
  • The Email Classifier node categorizes the email into predefined groups such as “Company info request” or “Other”.
  • If the email does not match any category, it is labeled as “other”.
  • Email Response Generation:
  • The Write Email node employs the OpenAI model to draft a 100-word professional response based on the email content.
  • The Review Email node uses DeepSeek to review and format the draft, ensuring it is professionally structured in HTML.
  • Email Sending:
  • Sends the reviewed and formatted response back to the original sender via the Send Email node.
  • Vector Database Integration:
  • The Qdrant Vector Store node retrieves relevant information from the Qdrant vector database to enhance response accuracy, especially for “Company info request” emails.
  • The OpenAI node generates embeddings for the email content to query the vector database effectively.
  • Document Vectorization:
  • Creates and maintains a Qdrant collection using the Create Collection and Refresh Collection nodes.
  • Downloads documents from Google Drive through the Get Folder and Download Files nodes.
  • Processes documents into embeddings using the OpenAI1 node and stores them in the Qdrant vector store via the Qdrant Vector Store1 node.

🤖 Why Use This Automation Workflow?

  • Efficiency: Automates the entire email handling process, reducing manual workload.
  • Accuracy: Utilizes AI to ensure summaries and responses are precise and relevant.
  • Scalability: Easily manages increasing email volumes without compromising quality.
  • Professionalism: Generates well-formatted, professional responses consistently.
  • Integration: Seamlessly integrates with existing tools like Google Drive and vector databases for enhanced functionality.

👨‍💻 Who is This Workflow For?

This workflow is designed for businesses of all sizes that receive frequent email inquiries, particularly those seeking company information. It is ideal for customer support teams, sales departments, and administrative personnel looking to streamline their email management processes.

🎯 Use Cases

  1. Customer Support: Automatically respond to common customer inquiries, freeing up support staff for more complex issues.
  2. Sales Inquiries: Efficiently handle sales-related questions by providing accurate company information and product details.
  3. Administrative Requests: Manage and respond to internal or external administrative emails with consistent and professional communication.

TL;DR

This n8n workflow automates the email handling process by summarizing incoming messages, classifying them, and generating professional responses using AI. By integrating with vector databases and document storage systems, it ensures accurate and contextually relevant replies, enhancing overall business communication efficiency.

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